Premium Support for Every Pet Owner 💙

Our support team is here to help with your order, shipping, returns, product use, or any FurFresh questions.

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FAQs

Quick answers about shipping, returns, orders, and FurFresh.

Shipping time? +

Tracking is sent once your order ships. Delivery timing depends on your location and the shipping method used.

Returns? +

Contact our support team within the return period and we’ll guide you through the return process.

How do I use FurFresh? +

Add pet-safe shampoo to the reservoir, wet your pet’s coat, and gently scrub using the silicone bristles.

Safe for dogs and cats? +

Yes. FurFresh is designed for dogs and cats when used gently with pet-safe shampoo.